support

we're here to help

Last updated: November 25, 2025

📧 contact us

Have a question, bug report, or feature request? We'd love to hear from you!

Email: anthonyverruijtx@hotmail.com

We typically respond within 24-48 hours. Please include your account email and a detailed description of your issue.

🔍 frequently asked questions

What information does doodleduo collect when I sign in with Apple?

When you sign in with Apple, we only receive the information you choose to share:

  • Name: Used to display your identity to your partner
  • Email: Used only for account verification (we never send promotional emails)

We respect Apple's privacy guidelines and never ask for information that's already provided through Sign in with Apple. Your data is private to you and your partner only.

How do I invite my partner?

Go to Settings in the app and share your unique room code with your partner. They can enter it during their onboarding to join your duo space.

How do I cancel my subscription?

Subscriptions are managed through Apple. Go to Settings → Apple ID → Subscriptions on your iPhone, select doodleduo Pro, and tap Cancel Subscription.

How do I delete my account?

Open the doodleduo app, go to Settings → Account → Delete Account. This will permanently remove:

  • Your profile and profile photo
  • All doodles and messages
  • Activity history and voice messages
  • Farm progress and purchased animals
  • Game history
  • Your duo room (if you're the last member)

Note: Account deletion is permanent and cannot be undone. You will need to create a new account to use doodleduo again.

My partner isn't receiving notifications

Make sure notifications are enabled in iPhone Settings → doodleduo → Notifications. Both partners need to grant permission during onboarding.

Can I change my display name?

Yes! Go to Settings → Your Profile and tap "Edit display name".

Is my data private?

Absolutely. Your doodles, messages, and activities are only visible to you and your partner. We never share your data with third parties. See our Privacy Policy for details.

I found a bug! How do I report it?

Email us at anthonyverruijtx@hotmail.com with:

  • Your device model and iOS version
  • Steps to reproduce the issue
  • Screenshots if possible

💡 feature requests

Have an idea to make doodleduo even cozier? We're always listening to our community. Send your suggestions to anthonyverruijtx@hotmail.com.

📚 resources

thank you for choosing doodleduo to nurture your relationship ✨